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  1. #1
    Senior Tech 100+ Posts
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    Cant access WIM (SPC411)

    Hello!
    I can not access WIM in one of my machines SPC411.
    When i try to do that the browser dont open the page.
    I can see this machine with Smart Device Monitor but when i try to open it... nothing.
    I tryed to take a look in @remote and i saw that this device is in SNMP.
    Probably the HTTP is desabled??? is it right????
    If so, can i change that? how?

    Thanks!!!
    Last edited by ricoco; 05-03-2011 at 06:36 PM.

  2. #2
    Field Supervisor 2,500+ Posts
    Cant access WIM (SPC411)

    Jomama46's Avatar
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    SP5885-20 must be at 1

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
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    Quote Originally Posted by Jomama46 View Post
    SP5885-20 must be at 1
    Thanks!
    Is there anything more?
    The customer is very far (actually the only access is by plane). I have someone there that will give me some help but i what to have all the information with me.
    Thats why i ask you if there is anything more.

  4. #4
    Field Supervisor 2,500+ Posts
    Cant access WIM (SPC411)

    Jomama46's Avatar
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    Thats all I got babe.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  5. #5
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    Quote Originally Posted by Jomama46 View Post
    SP5885-20 must be at 1
    I can not find this SP in the manual. I wanted to read what it say

  6. #6
    Field Supervisor 2,500+ Posts
    Cant access WIM (SPC411)

    Jomama46's Avatar
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    I dont have that manual but here is the meaning of that code
    5885 close or disclose the function of WIM

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  7. #7
    Service Manager 1,000+ Posts
    Cant access WIM (SPC411)

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    Quote Originally Posted by Jomama46 View Post
    SP5885-20 must be at 1
    At first I was sure that was the right SP, but dug around and found out it is actually...

    5828 091
    Web (0: OFF, 1: ON) *CTL
    Enables or disables the Web monitor.
    [0 or 1 / 1 / 1/step]
    0: Disabled, 1: Enabled

  8. #8
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    Thank you all for the help.
    May i ask one more question? What about the SNMP in the @remote?
    Why isnt like the others in HTTP??
    Is there a relation with this SP? enable or disable??

  9. #9
    Field Supervisor 2,500+ Posts
    Cant access WIM (SPC411)

    Jomama46's Avatar
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    Thanks for the correction teebee

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  10. #10
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    Quote Originally Posted by teebee1234 View Post
    At first I was sure that was the right SP, but dug around and found out it is actually...

    5828 091
    Web (0: OFF, 1: ON) *CTL
    Enables or disables the Web monitor.
    [0 or 1 / 1 / 1/step]
    0: Disabled, 1: Enabled
    I had a similar problem with some machines, and when I set web to 1 wim still didnt work, when I printed interface list i saw that HTTP was down, so i had to telnet in to set HTTP to up.
    Telnet is 5828 090 set it to 1
    then on a computer connected to the machine do this:

    (this is for windows only)
    start->run
    type: CMD
    type: telnet <ip address of machine> (without the <>)
    login and password are the same as for wim.
    when you see msh>
    type: set http up
    type: logout
    then it will ask you to save, type yes

    If you want to check if http is truly down:
    when you see msh> type show
    scroll up, and find http

    hope this helps!

    Cheers

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