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Senior Tech
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Gestetner DSM 627 scanning
Have a machine that when you hit the scan button it tells you there is no hard drive installed. This machine
does have a print/scan board with a hard drive and i have search the service manual over and over but cannot come up with why it would say no hard drive.
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Start from checking the connections(harness) from HD to boaRD then if still the same replace the harddisk.
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Senior Tech
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I tought the machine would code out and not copy or print if the hard drive was bad or had a bad connection.
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You won't get a code if the HDD is completely non-functional, as in no power to the drive or cable not connected. Usually you would get an SC if the HDD is seen by the machine but not responding as expected or corrupted.
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if no hd installed you can see address book error(sc 870) and when you press doc server and scanning it will tell you no hd installed.
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Does any one know where to get the hard drive from and the cost of it. Also do you think if we reformat the old hd will it work.
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you can buy it from local PC store. take out the old hd from the machine and bring it with you when you buy new HD -80 GB to 160 GB. I dont know if higher than 160 GB is compatible. this machine uses parallel connection.
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Senior Tech
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Is there anything special to formatting it when installed i notice in the service manual to use 5832 and there are options
of 1-11.
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you can follow the service manual procedure
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Senior Tech
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There has to be something missing on this machine, 2 brand new hard drives installed formatted and still no hd
when we hit scanner button we can also save data for the address book so i know the hd is okay.Is there a printer only dimm
and a printer/scanner dimm or they all the same.
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