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  1. #1
    Service Manager 1,000+ Posts fshead's Avatar
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    printing to windows 7 home problems on Ricoh 3228c

    set up a laptop wth windows 7 home and the pc sees the printer but wont print.
    i can ping the printer but doesnt print.
    using standard ip address which all other office pcs are using.
    is this a firmware issue?
    i tried to remote upgrade the firmware"web image monitor" but upon loggin i dont get rom update under the configuration menu.
    have adminst loggon shut off, and still cant see it..
    what am i missing?
    thnx

  2. #2
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    What driver are you using?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  3. #3
    Service Manager 1,000+ Posts fshead's Avatar
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    PCL 6 Driver

    its odd because one pc tower is printing under windows 7 64 but home wth no problems..

  4. #4
    Service Manager 1,000+ Posts
    printing to windows 7 home problems on  Ricoh 3228c

    teebee1234's Avatar
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    Is the laptop 32 bit or 64?

  5. #5
    Service Manager 1,000+ Posts fshead's Avatar
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    the laptop is 64 bit as is the pc.
    i can scan from the laptop.
    i heard firmware updates might help on printing wth newer versions of windows,
    but cant figure whats going on here.
    thnx

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