Raised when touching text printed on the document (2035)

[akbareshghi]

when touching text printed on the document , it not seemed flat and smooth .
previously all thing is good
but recently (toner hoper is becoming empty) only text appeared on the document as raised
what cause this problem?
thank you for attempt

[sharpmind]

when touching text printed on the document , it not seemed flat and smooth .
previously all thing is good
but recently (toner hoper is becoming empty) only text appeared on the document as raised
what cause this problem?
thank you for attempt

Take a look in the fusing unit.Image is not fused properly.

[akbareshghi]

please explain more(ie perhaps your mind is parts Hot roller(this part go bad and sometimes one line appeared with this part on the copies)

[akbareshghi]

why this
01.jpg

[infsergey]

may be insufficient presser in the fusing unit?

[mrwho]

Insuficient pressure, insuficient temperature or plainly the rollers are bad.

Check the pressure (are the pressure levers correctly installed?)
Check the temperature (did someone lower the temperature to avoid SC542 errors?)
Check the rollers and replace them if everything else fails.

[aabarnes1]

Change your hot roller and press roller, and depending on copy count I would also change the dev. I have had this many times and I just change all 3 to eliminate call back

[Zeldaman]

Hi there!
I agree 100% with aabarnes1. You should also check if the pressure-levers are the modified one´s.If they are bend a little bit, the same mistake can be seen.
Greetings...

[akbareshghi]

I checked the pressure levers and those correctly
the temperature did not changed
and roller has worked under 250k
what about code 3001 (ID sensor Drum initialization) ?

[cobiray]

and roller has worked under 250k

The PM cycle on this fuser is only 150k. If you have under 250k, it is likely in need of some parts.

what about code 3001 (ID sensor Drum initialization) ?

Initializing the ID sensor is probably not going to change anything in regards to your problem.