When it is in sleep mode ...it wont wake up to receive a incoming fax....and the reason is ?
When it is in sleep mode ...it wont wake up to receive a incoming fax....and the reason is ?
You never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
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we do have your manual but it is not in there.. this calls for the big guns!!!
You never realize how cheap a professional is until after you let an amateur do it.... and
if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
Only thing I can find in the manual.
Auto Fax Reception Power-Up
This machine can be set to shut down automatically if no one has used it for a while. In these situations, even though the operation switch is off, the machine can still receive incoming documents as long as the main power switch is on.
Important
❒ Reception is not possible if both the operation switch and main power switch are turned off.
Note
❒ You can set whether documents are printed as soon as they are received (Immediate Reception) with the User Parameters. See p.167 “User
Parameters” (switch 14, bit 0).
❒ You can also have fax documents received by Memory Reception (Substitute Reception) printed after the machine is turned on.
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
Firmware up-to-date?
jesus loves you! (everyone else thinks you're an assh*le)
street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained
Have you checked the SMC and see if there are any service codes logged? I had an issue with a machine where it would go into energy saver and will not print or recieve faxes. It had a few service codes that did not show up on the screen. SMC recoreded some codes relating to energy saver mode. Had to replace the controller.
After having another think about this one, has the machine been moved or the cable been changed? If you plug a phone into the socket and dial the fax number, does it ring? Could be the line's not being supplied the correct voltage for the machine to notice it's receiving something. Does it receive faxes okay when it's awake?
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
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