Paper jam sign is not getting reset

[ferastec]

Hi Guys

I do have a problem in Afficio 2045e, as whenever paper get jammed in area (C) fusing unit the paper got removed the paper jam sign wont reset even by switching off and on the device.

We have changed the related sensors and also we have checked the covers switches and it is all fine even we have changed it with new one.

We have changed the I\O board and power supply board as well as controller board and NVRAM, the problem still not solved.

Only by clearing the NVRAM the jam sign will get reseted but the moment paper jams happened in fusing area ONLY same iisue it wont get reset unless clearing the NVRAM done.

The harnesses are all fine as well.

Kindly advice.

[xordi69]

is press roller replaced?

[ferastec]

how it is going to help if we change the pressure roller, after removing the paper the sign is not reset.

[xordi69]

ok, you are right, excuse me.
sensors on separation unit are replaced?aw010049.keep out all link cushion on sep. unit.
excse my very bad english

[mikadonovan]

Sounds like you might have a problem with the sensor in the paper separation unit as xordi69 suggested(item 22 in the parts breakdown). You get to it by pulling the entire scanner off the machine and removing the cover over the top(not really a big thing). I have had problems with this sensor in the past.

[ferastec]

Sounds like you might have a problem with the sensor in the paper separation unit as xordi69 suggested(item 22 in the parts breakdown). You get to it by pulling the entire scanner off the machine and removing the cover over the top(not really a big thing). I have had problems with this sensor in the past.

this sensor was changed

[teebee1234]

Are all of the front and side interlocks functioning? If any are not changing state when opening, the device will not clear the jam code.

[xordi69]

at logging data, where is the last jam?
all switches on the front door and transfer door are changed?

[limo]

Check the wiring of the switches in the front door. The wiring not the switches.compare it with a working m/c.

[kayjaig]

check 3 switches above the fusing unit ( front door).