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Thread: Sr5000 jam111

  1. #1
    Senior Tech 100+ Posts
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    Sr5000 jam111

    Hi all,
    Have a machine that jamms as it is about to exit the staple tray.
    The feed out belt feeds the stapled jobs halfway and displays jamm 111.
    Everything runs fine in input/ output mode am thinking of ordering the feed out
    motor anyone had similar problems or ideas/solutions?

    Cheers
    Cancountry Tech

  2. #2
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: Sr5000 jam111

    Quote Originally Posted by CANCOUNTRY TECH View Post
    Hi all,
    Have a machine that jamms as it is about to exit the staple tray.
    The feed out belt feeds the stapled jobs halfway and displays jamm 111.
    Everything runs fine in input/ output mode am thinking of ordering the feed out
    motor anyone had similar problems or ideas/solutions?

    Cancountry Tech
    Standard checks, "horizontal" joggers (Section 3.3, items 1, 2, 3 in service manual) can cause odd faults, they dislodge from their runners. Also, check the upper exit guide (Above the rubber exit rollers) is lifting correctly. There is also finisher firmware for tis fault.

  3. #3
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    Re: Sr5000 jam111

    cheers tcs04
    I know the lift guide is suppose to lift i cant see it lift.
    It lifts in finisher free run ok but i know thats not a good test.
    Is there finisher for this problem?

    Cheers

  4. #4
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: Sr5000 jam111

    Quote Originally Posted by CANCOUNTRY TECH View Post
    cheers tcs04
    I know the lift guide is suppose to lift i cant see it lift.
    It lifts in finisher free run ok but i know thats not a good test.
    Is there finisher for this problem?

    Cheers
    Firmware? not sure if there is for the guide not lifting, but there is for Jam 111.
    On the old SR840 / 841 the DC shift motor used to fail. They modified the motor position the SR5000, but...................

    There is an RTB (RB830002a in the UK) to "improve motor reliability". Requires new motor and bracket.

    If the motor does fail it disrupts the sequence,,, The tray should lower, then the guide lifts to allow the staple set out. No tray shift = no guide lift = jam 111

  5. #5
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    Re: Sr5000 jam111

    Yeah id try lift motor we still have them fail on the sr5000's.............

  6. #6
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    Re: Sr5000 jam111

    After much troubleshooting and swapping out parts turned out to be the top jogger timing was slightly out.
    Swapped it over and problem solved.

    Cheers all

  7. #7
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: Sr5000 jam111

    Quote Originally Posted by CANCOUNTRY TECH View Post
    After much troubleshooting and swapping out parts turned out to be the top jogger timing was slightly out.
    Swapped it over and problem solved.

    Cheers all
    Thanks for the feedback and sorry for the wrrong info! I had a lift motor fail today (!) on an SR5000 and it gives Jam code 113. ...... "Top Jogger"?

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