This is actually a big deal and should be an automatic check on service calls. Look in the back under the controller interface and you will see a cover with a slotted plastic plug. Turn that and pop it out and remove the cover. If it hasn't been checked in a while then you will see toner pouring out of it before you remove the 4 filters (3 cloth and 1 ozone). Hold your vacuum nozzle under the opening as you remove them. Remember how they are facing as the tabs are keyed to slots in the cover. Blocked filters will cause the air flow to decrease or stop passing over the cooling fins on the decurler, which will lead to your problem and general dusting inside. Check the other filters on the exit side of the machine in the rear also. Also make sure the fans are functioning at normal speed as toner builds up and bonds on the blades, causing them to stall or stop. There are either 2 or 4 fans on the exit side of the machine (pull away the finisher) and check those. You will have an error code if they stop running but if they are running slow then replace them.
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