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  1. #1
    Senior Tech 100+ Posts
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    strange waste toner case is full

    hi to all,

    its with my aficio 450. i already cleaned the waste toner case including the sensor in the transfer unit but a message "waste toner case is nearly full" appears
    and after a few hundred copies "waste toner case is full appears" even though the waste toner case is empty.
    i had to memory clear it 5801 to make it disappear but after 5801 "waste toner case is nearly full" still appears.
    i tried replacing the whole transfer unit but it's still the same.
    please help. thank you
    Last edited by cleardata; 11-19-2011 at 11:13 PM. Reason: .

  2. #2
    Senior Tech 250+ Posts sharpmind's Avatar
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    Re: strange waste toner case is full

    Check properly the waster toner sensor terminal whether it has good contact.Clean it properly.A poor electrical connection between the WasteToner Sensor Terminals of the Transfer Unit and the mainframe has caused the unit to falsely display a “Waste Toner Almost Full” message.

  3. #3
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: strange waste toner case is full

    Wow, doing a memory clear to sort something as simple as a dirty sensor or out of position terminal. Memory clears are not something to do as a matter of course, only a last resort. Especially on a machine that's 13 years old.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  4. #4
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: strange waste toner case is full

    Quote Originally Posted by TonerMunkeh View Post
    Wow, doing a memory clear to sort something as simple as a dirty sensor or out of position terminal. Memory clears are not something to do as a matter of course, only a last resort. Especially on a machine that's 13 years old.
    I'm still surprised how many techs just perform a Memory All Clear for solving paper jams, defective sensors etc. And they all easily do it on the big color machines, without making a backup to an SD-card, really no problem it seems.

    I was always told to use this only as a last resort when the machine behaves erratic, or when there are problems with the NVRAM.

  5. #5
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: strange waste toner case is full

    Aye, same here. It's funny how these techs wouldn't give a member of their family a frontal lobotomy either, but they would reduce an MPC6501 to the same state.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  6. #6
    Senior Tech 100+ Posts xordi69's Avatar
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    Re: strange waste toner case is full

    you're right eric1968, memory clear must be the last solution...

  7. #7
    amitofnasik
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    Re: strange waste toner case is full

    hum get back soon

  8. #8
    Senior Tech 250+ Posts vargue's Avatar
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    Re: strange waste toner case is full

    by the way this threat pertained to sensor in transfer unit it has 3 terminal detect that 3 as on he say one of our frueinden are already conjucted firmly with 3 terminal which found in machine chassis . the sensor some times slugish or coated with isolated layer scratch this layer with smoother then assemble in his position and try....

  9. #9
    Field Supervisor 2,500+ Posts
    strange waste toner case is full

    Jomama46's Avatar
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    Re: strange waste toner case is full

    Quote Originally Posted by vargue View Post
    by the way this threat pertained to sensor in transfer unit it has 3 terminal detect that 3 as on he say one of our frueinden are already conjucted firmly with 3 terminal which found in machine chassis . the sensor some times slugish or coated with isolated layer scratch this layer with smoother then assemble in his position and try....
    I agree,(I think) clean and adjust the finger contacts on the transfer unit and right hand door.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  10. #10
    Service Manager 250+ Posts
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    Re: strange waste toner case is full

    Quote Originally Posted by Jomama46 View Post
    I agree,(I think) clean and adjust the finger contacts on the transfer unit and right hand door.
    You can also turn detection off and just make sure and clean it out every PM call... That's much better than a memory clear.

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