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  1. #1
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    Thumbs up ricoh mpc6501sp problem of sensor

    I have aprejudiceinfotecmpc6501spgives meproblemssensori.dalfirst andsecond drawerdoes not recognizethe paper whilethe thirdis jammed.





    salve ho una infotec mpc6501sp, mi da problemi si sensori.dal primo e secondo cassetto non riconosce la carta mentre dal terzo si inceppa.

  2. #2
    Field Supervisor 2,500+ Posts
    ricoh mpc6501sp problem of sensor

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    Re: ricoh mpc6501sp problem of sensor

    Wow, you do have problems.

    replace the sensor, update the firmware.

    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  3. #3
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: ricoh mpc6501sp problem of sensor

    Check and make sure there isn't paper jammed into the back of the trays. Often users will clear a jam and leave paper back there which can block the tray sensors. Sounds like firmware may be a good step to go too.

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