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  1. #1
    Service Manager 100+ Posts
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    Ricoh Aficio MP6500 WIM password issue

    Ricoh Aficio MP6500 WIM password was changed by original customer,and my i\IT guy cant log on to set up
    scan folders on the machine.
    we tried admin,no password and password for password but cant get in.
    can i set up scan folders without it thru the control panel?
    if not can i do a nvram clear or will i get bigger problems?
    thnx


  2. #2
    Hair Straightener Tech 500+ Posts rsyarcia's Avatar
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    Re: Ricoh Aficio MP6500 WIM password issue

    use supervisorlogin:supervisorpassword: blank

    Nobody is perfect..

  3. #3
    Senior Tech 1,000+ Posts


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    Re: Ricoh Aficio MP6500 WIM password issue

    Quote Originally Posted by fshead View Post
    Ricoh Aficio MP6500 WIM password was changed by original customer,and my i\IT guy cant log on to set up
    scan folders on the machine.
    we tried admin,no password and password for password but cant get in.
    can i set up scan folders without it thru the control panel?
    if not can i do a nvram clear or will i get bigger problems?
    thnx
    Log in as supervisor, no password. This will allow you to change the administrator username and password. Don't do a nvram clear. I think a nvram replacement may be required if this doesn't work.

    NEVER ASSUME ANYTHING

  4. #4
    Service Manager 100+ Posts
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    Re: Ricoh Aficio MP6500 WIM password issue

    Quote Originally Posted by rsyarcia View Post
    use supervisorlogin:supervisorpassword: blank
    THNX
    are you talking about logging on WIM or thru the control panel,
    i ve never logged on except thru WIM using admin to do firmware updates on the color machines.


  5. #5
    Senior Tech 1,000+ Posts


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    Re: Ricoh Aficio MP6500 WIM password issue

    You can do it either way.

    NEVER ASSUME ANYTHING

  6. #6
    Service Manager 100+ Posts
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    Re: Ricoh Aficio MP6500 WIM password issue

    Quote Originally Posted by mikadonovan View Post
    You can do it either way.
    thnx i will try it when i get into the city


  7. #7
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh Aficio MP6500 WIM password issue

    If you must change the NVRAM, make sure to make a backup to an SD-Card. You can reload all setting to the new NVRAM.


  8. #8
    Technician SCSI's Avatar
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    Re: Ricoh Aficio MP6500 WIM password issue

    I was having the same problem on an older version of that machine and I called tech support about it. They told me that I had to replace the NVRAM and to not copy over the data and other setting from the other "Bad" NVRAM or I will have the same problem.


  9. #9
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh Aficio MP6500 WIM password issue

    Quote Originally Posted by SCSI View Post
    I was having the same problem on an older version of that machine and I called tech support about it. They told me that I had to replace the NVRAM and to not copy over the data and other setting from the other "Bad" NVRAM or I will have the same problem.
    In this case the NVRAM should be OK. The only thing is that the password can't be retrieved.


  10. #10
    How'd ya manage that? 500+ Posts zed255's Avatar
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    Re: Ricoh Aficio MP6500 WIM password issue

    IIRC, the passwords will be transferred with the rest of the NVRAM data and will therefore not likely be of much use. There is another thread recently started that shows the supervisor and admin account information is present in the *.nv file created by an NVRAM download.

    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

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