Lost supervisor password?

[nmfaxman]

Put alphabet into supervisor password through WIM.
Download to SD card.
Open NVram with notepad or word pad.
Compare old to new and you can't miss the differences.
That is how I got the key.

[Jomama46]

Thanks for the post Genius

[femaster]

I found out from a senior tech of 15 years during a last ditch troubleshooting we did. I was also told it was buried in Goose's Guide once and I checked and verified that it actually is in Goose's Guide, It's just not labelled but if you know what you are looking for then you can easily find it. As far as just giving it out... well you aren't allowed to.

Are you able to verify that it is still in there? It's a very large guide, and I'd hate to search the whole thing for nothing...

Update: I searched it, found something listed under an old model, a combination that I've not seen before, I doubt that's it. I did see one that I had not heard about before; it was listed multiple times in the guide. Might just have to try those two and see what happens...

[Richariri]

Can this method be used to Reset the counter to 0?

We currently replace the NVram on our Ricoh Gold approved refurb's in order to reset the counter.

NVram's are costly also, so it would be a real treat for my boss if I can cut this cost out.

Before anyone says anything.
The counter is reset to allow our customers to have a refurbished machine and to accurately monitor their usage. We do not try and hide the original (physical) counter upon resale.

Thanks

[wfinn]

Can this method be used to Reset the counter to 0?

We currently replace the NVram on our Ricoh Gold approved refurb's in order to reset the counter.

NVram's are costly also, so it would be a real treat for my boss if I can cut this cost out.

Before anyone says anything.
The counter is reset to allow our customers to have a refurbished machine and to accurately monitor their usage. We do not try and hide the original (physical) counter upon resale.

Thanks

I don't believe you can, never tried. You can control serial numbers and a few other things.

[slimslob]

Can this method be used to Reset the counter to 0?

We currently replace the NVram on our Ricoh Gold approved refurb's in order to reset the counter.

NVram's are costly also, so it would be a real treat for my boss if I can cut this cost out.

Before anyone says anything.
The counter is reset to allow our customers to have a refurbished machine and to accurately monitor their usage. We do not try and hide the original (physical) counter upon resale.

Thanks

Why not just print a counter sheet when the machine is delivered and use that as the base count to monitor usage.

[Jomama46]

Why not just print a counter sheet when the machine is delivered and use that as the base count to monitor usage.

Which is what the rest of the world does. It eliminates the question of whether or not you have something to hide.

[Richariri]

Why not just print a counter sheet when the machine is delivered and use that as the base count to monitor usage.

I agree and I do keep a record of the original counter/smc in my service department, but zeroing is not my decision. I think it's more a case of a customer receiving a refurbed machine then turning round to us and saying 'OI this has done 200K, I thought this was meant to be good as new! I don't care that these machines can do way more than 200K, I want a brand new refurbished machine!!!!'

Which is what the rest of the world does. It eliminates the question of whether or not you have something to hide.

If someone can't identify the true counter then they can be easily ripped off by any clued up dealer. zero counter or not.

I don't believe you can, never tried. You can control serial numbers and a few other things.

Thanks for the reply.

[Chicko]

thanks alot guys. I wasnt able to rewrite the nvram but I did manage to decode the superviser name and password and admin name and password.

[MeWash73]

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
" â ¢ c # ã £ ` à a ! á ¡ f & æ ¦ g ' ç § d $ ä

It is missing the last two letters (Y and Z).
Can you check it and write it again please?