Ricoh MPC 3000 You don't have the privilleage to use this function.

**saz_ryd** · 02-19-2012

Hi,

Could someone help me with this issue.When i am trying to do colour calliberation the msg appears You don't have the privilleage to use this function.
Thanks and regards

**TonerMunkeh** · 02-19-2012

Machine administration is turned on. Log in with admin / no password to run ACC. If the admin password has been changed, log in as supervisor / no password to change it. If that's been changed too, do a search on the forum for password change. There's probably a few hundred threads covering the same topic.

**dv007833** · 02-23-2012

Dont mean to hijack the thread, but i have the same problem. However I dont see a login option in the system settings as you would normally see to get in as supervisor or admin. Any suggestions?

**richoman101** · 02-23-2012

Try logging in through the web image browser its easier. Or do a forced line position through the diagnostics

**Butrus** · 02-23-2012

I once had to replace the NVRAM,becouse all passwords where changed.
Couldnt even log thru web image browser...

It was the 3245 tho

**Gift** · 02-23-2012

I'm not 100% shure but I think you can reset the password for the A3245 out of the service program since this machine doesn't use one of the more recent controller generations that can't be resettet that easily.

**Eric1968** · 02-23-2012

Originally Posted by Gift

I'm not 100% shure but I think you can reset the password for the A3245 out of the service program since this machine doesn't use one of the more recent controller generations that can't be resettet that easily.

If you use the Factory login, you can change it.

**Gift** · 02-23-2012

OK - that would be the same as for the current models. I thought the A3245C is kind of "old enough" that you don't have to access via factory mode to see the SP.

**pukiro** · 11-30-2012

Originally Posted by alamsandhu

i am just new with Ricoh i visited the customer found the same thing web password is not accepting as (admin/ supervisor) and customer wants to put job accounting on printing (color printing with with password and B/W printing without any account /no password

regards
M.Alam

if you cant log in using: admin & "blank" or supervisor & "blank" then your only have one option and that is to change the nvram!
p.s. dont forgot to upload the ram data before changing as this can cause even more issues!