SC 573/ False J111 Jams - Staple Error

[Caveman]

Currently working with a MP6500 - ongoing SC 573 problem and false J111 jam codes - narrowed problem down to a possible faulty positioning motor for the exit sponge roller assembly. Under 15K copies on unit - using the finisher output check function I'm finding that the motor will very often fail to energize. Has anyone run into this problem in the field - the finisher is a B071.

Any suggestions are appreciated.

[Cipher]

I've had problems with the cheap and nasty plastic bearings they use on these finishers a few times.
If it jams often on exit or makes a unusual noise just as it exits then jams check them out.
They are small and made of a white plastic casing with metal bearing inside, normally when turned they are lumpy as hell.
Greasing them up normally does the trick and makes them work smoother with less friction.

There is also a RTB about jamming (RB700001) which may be the problem.

[nobody-here]

....

There is also a RTB about jamming (RB700001) which may be the problem.

I guys,

we're having a J111 False jam. (and SC725 Error) on a MP8000
We would like to have a look to RB700001 but we don't have tessa access (Italian Ricoh Portal don't have such bulletin).
Can you provide me this bulletin.
Thanks.

Vincenzo

[ruben]

rb700001.pdf

Could be this one.

[slimslob]

I cannot find SC573 in either the SM or Goose's Guide. Could that be a typo and the SC is actually 753 or 735? Those are both finisher errors. Most of Ricoh's finishers will give a jam indication in the finisher the first time an error is detected. You check for the jam and close the finisher door. The error is detected a second time and now the SC for the actual error is displayed.

Eric, thanks for the link.