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  1. #1
    Technician
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    richoh 2022/ savin 4022 life?

    I have a customer with 270k on it seems to be working ok for now what do you folks think
    the life of this model is?

  2. #2
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: richoh 2022/ savin 4022 life?

    I really haven't seen serious issues with most of these boxes until around 750,000 clicks. Overall, the 22/27 series boxes were a good strong line. The main reason most customers have for replacing them isn't so much reliability as it is being able to take advantage of newer features like SMB scanning and the like.

  3. #3
    Senior Tech 2,500+ Posts
    richoh 2022/ savin 4022 life?

    mikadonovan's Avatar
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    Re: richoh 2022/ savin 4022 life?

    We usually update these models at 500k, although as long as parts are available and you do regular maintenance they will probably last even longer.
    NEVER ASSUME ANYTHING

  4. #4
    Service Manager 250+ Posts
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    Re: richoh 2022/ savin 4022 life?

    Quote Originally Posted by helpme View Post
    I have a customer with 270k on it seems to be working ok for now what do you folks think
    the life of this model is?
    270K is a baby.. I have one with 1.75M on it and still going strong. These are probably the best box Ricoh ever came out with.

  5. #5
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: richoh 2022/ savin 4022 life?

    We have had a few in the wild with 1m+ on them. Their rated life is 1.1m.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  6. #6
    Service Manager 1,000+ Posts
    richoh 2022/ savin 4022 life?

    nmfaxman's Avatar
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    Re: richoh 2022/ savin 4022 life?

    Great rental machines. Hardly ever hear from them.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  7. #7
    Service Manager 1,000+ Posts
    richoh 2022/ savin 4022 life?

    Lagonda's Avatar
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    Re: richoh 2022/ savin 4022 life?

    The best copier Ricoh ever put out.
    Shame to see them traded in, but as the Big Boss says "We're here to sell new ones, not keep the old ones alive for ever"
    At least 50% of IT is a solution looking for a problem.

  8. #8
    AutoMajical Resolutionist 2,500+ Posts
    richoh 2022/ savin 4022 life?

    Tonerbomb's Avatar
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    Re: richoh 2022/ savin 4022 life?

    Keep on truck' n !
    Mystic Crystal Revelations

  9. #9
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: richoh 2022/ savin 4022 life?

    AGREED! The 1022/27 and 2022/27 series were some of Ricoh's strongest machines - good workgroup machines that gave little trouble!

    The MP2510 was the beginning of the end, once they started adding those levers to the fusing units - that customers have become pro at breaking!!

    Frame strength has also gone downhill from there! I have also come across pcu issues with the new "rebuildable" pcu that is used in the 3310 and up, and swopping it with a 1027 new pcu has mixed results.

    Our stats show an expected life of 5 years or 1.2 mill copies (20k x 12 months x 5 years), but I have seen some of these pass that mark in a shorter time and soldier on (because it was properly maintained!)

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