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Thread: SC 491

  1. #1
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    SC 491

    DOES anyone know how to fix this code?Pcu's and dv's are not old.Thanks

  2. #2
    Hair Straightener Tech 500+ Posts rsyarcia's Avatar
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    Re: SC 491

    what is the model?
    Nobody is perfect..

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    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: SC 491

    Please supply the model number of the machine that is causing you this hardship, as it could be caused by several things depending on machine model.

  4. #4
    Service Manager 250+ Posts Hemlock's Avatar
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    Re: SC 491

    Addendum: Put the model number in the title - always.

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    Re: SC 491

    Quote Originally Posted by Polarbear View Post
    Please supply the model number of the machine that is causing you this hardship, as it could be caused by several things depending on machine model.
    MPC3500

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    Re: SC 491

    Quote Originally Posted by Polarbear View Post
    Please supply the model number of the machine that is causing you this hardship, as it could be caused by several things depending on machine model.
    MPC 3500

  7. #7
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    Re: SC 491

    Quote Originally Posted by rsyarcia View Post
    what is the model?
    MPC 3500

  8. #8
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: SC 491

    This is what Goose's Guide suggests:

    Drum/dev bias error - replace paper transfer unit
    Drum/dev bias error - replace high voltage supply unit
    Drum/dev bias error - replace drum unit(s)

  9. #9
    Service Manager 1,000+ Posts
    SC 491

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    Re: SC 491

    High voltage power: Drum/ development bias output error
    An error signal is detected for 0.2 seconds when charging the drum or
    development.
    􀂃 High voltage leak
    􀂃 Broken harness
    􀂃 Defective drum unit or development unit
    􀂃 Defective high voltage supply unit
    491 D
    1. Check or replace the harness.
    2. Replace the drum unit or paper transfer unit.
    3. Replace the high voltage supply unit.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  10. #10
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: SC 491

    Can't we just delete such time-waster topics if people aren't qualified enough to start threads with some kind of minimum informations we need in order to give support, like:

    - model?
    - what issue/symptome?
    - is it permanent/sporadically?
    - already performed measures?
    - PM status of the machine (in case it might be relevant)

    Maybe, after some public brainstorming, a mod can write a little guide and make it sticky somewhere so at least we don't need to teach pre-school basics and re-invent the wheel all the time. Maybe it's just me thinking that these insufficiant threads are a growing phenomenon.

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