Ricoh Afficio Mp3030 error code sc995

[George_H]

Dear all;
I am getting the errors SC 995 and SC792 ( problem with the finisher ) when i start up the machine Ricoh Afficio MP3030
any help will deeply appreicated
Thanks in advance

[JustManuals]

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[Tonerbomb]

SC792 is the finisher actually plugged in to the MFP?? This is a common code when a machine has a bridge unit installed and no finisher installed.
As for SC995, From the GKB.

SC995	Serial Number Setting Incorrect
The 11-digit serial number is printed on the data plate. This information is compared with the installed components to detect mismatches.
SC995-01	D	Serial Number Mismatch 1
		• Enter the correct information for the model with SP5811 or use the previous NVRAM. • Cycle the machine off/on.
SC995-02	D	NVRAM Mismatch
		Use the previous NVRAM. -or- If the NVRAM must be replaced: • Prepare an SD card with the current model information. • Do SP5825 to download the new model information from the SD card to new NVRAM. • Remove the SD card. • Cycle the main machine off/on.
SC995-03	D	Controller Mismatch, or Controller Board Defective
		You must install the GW controller board designed for use with this machine.
SC995-04	D	Serial Number Mismatch 2
		Reinstall the components which have been removed from the machine

Have you changed the controller , NVram or BCU??

[George_H]

Actually, i bought it as used machine
no succeful comunications with the old owner !!!
thanks TonerBomb for your assistant

[Gift]

This SC995 is suspicious - usually you get this code if somebody tried to mess with the NV Ram, cheating the copy counter. I won't say that this must be the case but like I said - it's a good reason to be suspicious.

Have you changed the controller , NVram or BCU??

I don't have the impression that the thread starter is a tech but it appears that he might consider calling one or forcing contact with the seller, requesting some suggestion how to proceed with that deal.

[Tonerbomb]

X2

[George_H]

Serial No is Correct!!
I replaced the BCU with a new one, Same Error SC 995
I put the BCU of this Problematic copier in another Aficio 3030 PM, it worked normally

any idea to help?

[rsyarcia]

how's the firmware version?

[Gift]

Serial No is Correct!!
I replaced the BCU with a new one, Same Error SC 995
I put the BCU of this Problematic copier in another Aficio 3030 PM, it worked normally

any idea to help?

According to the service manual quote a few posts before there are several sub-codes to SC995 - you might take a look wich you got on your machine. Start with replacing the BCU is obviously a waste of time - it's not even mentioned in the desciption for this SC code. The serial number is stored in the NV ram that sits on the controller board.

[George_H]

Dear Gift

there is no sub code for SC995, no sub code displayed on the machine screen, and no subcode listed in the service manual for Aficio 3030 MP,
for another models you could be right, but not for Aficio 3030 MP
the serial Number stored in the NV Ram matches the one listed in the data plate