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  1. #41
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    If the bottle isn't turning, it's the motor.

    Has the customer kicked your ass yet? Or have you been bulleted for taking weeks to fix it?


  2. #42
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    Right... here we go! (While LLama God is having a well deserved lie down!)

    Remove the finisher and bridge unit if fitted, then remove the cover over the toner section (Internal paper receiving tray) 2 minute job!
    You can now see the toner bottle!
    Remove the bottle,
    Switch on and see if the toner motor chuck turns in test mode, can you hear the motor? Motors can blow but they tended to take out the IOB.
    Fit the bottle and repeat.
    If the chuck turns "off load" but stops or is irratic when the bottle is fitted it's probably the gearbox in the toner motor. you can check this by applying slight pressure to the bottle with your hand.
    It does sound to me as if it's the gearbox.

    Just a thought...
    If you open the Right hand door, is the drum covered in toner?

    What readings from
    SP2223-001
    SP3001-002
    SP3103-001
    SP3103-002

    Last edited by tcs04; 05-09-2012 at 08:51 PM.

  3. #43
    Junior Member ddickens's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    I normally check to see if the bottle is the correct toner. Then, see if it's turning. If these are good, I'd replace the toner hopper. I've seen those little paddles completely missing... That comes from the toner getting gummed up in the hopper.

    Hope this helps...


  4. #44
    Field Supervisor 500+ Posts
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    Re: Ricih Aficio 2045 locked on add toner screen

    Quote Originally Posted by Will View Post
    Have a Ricoh Aficio 2045 that is locked on toner add screen.....

    btw: "thanks" a lot for not getting back to the topic. Must be hard dropping a note about what finally was the issue in his case...


  5. #45
    Senior Tech 1,000+ Posts
    Ricih Aficio 2045 locked on add toner screen

    mikadonovan's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    Quote Originally Posted by Gift View Post
    btw: "thanks" a lot for not getting back to the topic. Must be hard dropping a note about what finally was the issue in his case...
    No shit. 5 pages of help on this one and not a peep.

    NEVER ASSUME ANYTHING

  6. #46
    Field Supervisor 500+ Posts
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    Re: Ricih Aficio 2045 locked on add toner screen

    Always a pleasure isn't it?

    Wish I could keep track of these kind of f*ckw... erm "users" (unfortunately he's not the only one of his kind) to avoid wasting my time.

    Btw:

    Toshiba E-studio 450 scan file storage error
    http://www.copytechnet.com/forums/ri...cratching.html
    ..no need to dig deeper...


  7. #47
    Service Manager 2,500+ Posts
    Ricih Aficio 2045 locked on add toner screen

    sandmanmac's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    Quote Originally Posted by Gift View Post
    Always a pleasure isn't it?

    Wish I could keep track of these kind of f*ckw... erm "users" (unfortunately he's not the only one of his kind) to avoid wasting my time.
    I started adding to 'Ignore list' to remind myself of just that


  8. #48
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    Without our help he'd be up the creek without a paddle. Get it? I'm obsessed...


  9. #49
    Technician sasa12u's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    My experience is shake the toner..mayb somethg can work


  10. #50
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: Ricih Aficio 2045 locked on add toner screen

    Quote Originally Posted by sasa12u View Post
    My experience is shake the toner..mayb somethg can work
    I think that he might have left site by now...or died...or at the very least been demoted to mid-level burger-flipping at McDonalds.

    I'd like to make it clear, however, that I wish him the very best of luck in whatever he does.


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