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  1. #1
    Senior Tech 250+ Posts
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    Thumbs up mpc2020-3030 errore toner

    The problem I am having with the copier is that after about 100 prints the copies are totally faded and the machine does "Loading Toner" on occasion without a new toner added. I have changed the Developing Unit , New Toner, inspected the Toner Pump and verified that the toner is turning in the machine. The problem cleared when I changed the developer or Developing unit but after about another 100 copies it starting printing faded again. I read on the forum that a possible solution is to update the firmware but I no longer have access to Ricoh firmware , our company switched to Duplicator sales only.

  2. #2
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: mpc2020-3030 errore toner

    The latest firmware is on the Ricoh Dealer service documentation file. If you can find someone that will give it to you that would be great but we kind of have a "you scratch my back, I'll scratch yours" policy here. What are you going to do for them? Nothing is free. I have not worked on this box but I would be looking at toner not getting to the developer. How many copies on this machine? Was it just recently PM'ed? Can you run the developer and toner motors with output tests? It's a Ricoh so I am sure you can. It started printing ok when you changed the developer cause the developer had the correct amount of toner in it. Obviously toner is not being fed or is not getting to the DV unit. Another possibility is the sensors for reading the density is bad or dirty. Did the developer adjustment go ok when you put in new developer?

  3. #3
    Field Supervisor 2,500+ Posts
    mpc2020-3030 errore toner

    Jomama46's Avatar
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    Re: mpc2020-3030 errore toner

    I give up what is a c2020 c3030

    You never realize how cheap a professional is until after you let an amateur do it.
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  4. #4
    Service Manager 100+ Posts kyrenecopy's Avatar
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    Re: mpc2020-3030 errore toner

    I couldn't find them in my Ricoh documentation, I think he has the model numbers wrong but not sure?

  5. #5
    Field Supervisor 2,500+ Posts
    mpc2020-3030 errore toner

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    Re: mpc2020-3030 errore toner

    Quote Originally Posted by kyrenecopy View Post
    I couldn't find them in my Ricoh documentation, I think he has the model numbers wrong but not sure?
    I'm Sure

    You never realize how cheap a professional is until after you let an amateur do it.
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  6. #6
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: mpc2020-3030 errore toner

    Quote Originally Posted by Jomama46 View Post
    I give up what is a c2020 c3030
    I'm willing to bet that it's an MPc2030, mostly because they're shit at loading toner.

    Check the gearing on the toner motor on the back and strip and clean the supply unit on the front. If that fails, sacrifice a chicken, say 10 Hail Marys and run like buggery.

  7. #7
    Field Supervisor 2,500+ Posts
    mpc2020-3030 errore toner

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    Re: mpc2020-3030 errore toner

    Quote Originally Posted by Llama God View Post
    I'm willing to bet that it's an MPc2030, mostly because they're shit at loading toner.
    Thats a good guess llama, how about the c3030, what the xuck is that?

    You never realize how cheap a professional is until after you let an amateur do it.
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  8. #8
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: mpc2020-3030 errore toner

    Quote Originally Posted by Jomama46 View Post
    Thats a good guess llama, how about the c3030, what the xuck is that?
    No idea, probably a Canon.

  9. #9
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    Re: mpc2020-3030 errore toner

    Quote Originally Posted by Jomama46 View Post
    Thats a good guess llama, how about the c3030, what the xuck is that?
    I know this is an old post but the c2020 is the savin number for a mpc2000
    and the c3030 is the savin number for a mpc3000

  10. #10
    Field Supervisor 2,500+ Posts
    mpc2020-3030 errore toner

    Jomama46's Avatar
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    Re: mpc2020-3030 errore toner

    Now you tell me

    You never realize how cheap a professional is until after you let an amateur do it.
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