TSRC Site

[mikadonovan]

I can log in ok, but the only tab under the blue title bar is accessories. All the rest, ie printers, mfp copiers, etc are gone. Anyone else having this issue?

[ss12]

Don't know about TSRC site but in Europe they sent an email informing that a new technical website was being created to replace TESSA (European equivalent of TSRC probably).Maybe it's the same for you?

[mikadonovan]

That very well could be part of the problem. I'll wait till tomorrow and give it another shot.

[Ikon Princess]

I just got on the tsrc site. Did you select forums?

[Tonerbomb]

All worked fine for me today !!!

[Shadow1]

God help us if they're "Fixing" something. They "fixed" FSD (mostly the same info on our company laptops) and more than have of the links are missing or broken - it's gotten a little better, but it's been like this for almost 2 years.

There's some machines where there's only TSB's but no service manual or parts catalog, and NONE of the machines have links to the accessories. (Most of them are there, but you have to manually dig them out of the folder on your HDD.)

[KenB]

God help us if they're "Fixing" something. They "fixed" FSD (mostly the same info on our company laptops) and more than have of the links are missing or broken - it's gotten a little better, but it's been like this for almost 2 years.

There's some machines where there's only TSB's but no service manual or parts catalog, and NONE of the machines have links to the accessories. (Most of them are there, but you have to manually dig them out of the folder on your HDD.)

About as bad as the Global Knowledge Base.

Nothing like getting 50 of the exact same "non" answer for the same question. That, as I was told, was to be fixed a few years back. Still waiting...

[mikadonovan]

I don't know what the problem was, but it's ok now.