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  1. #11
    Senior Tech 250+ Posts vargue's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    look my friend this machine has magnetic clutch and that is part number AX20 0277 search for it.

  2. #12
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    Quote Originally Posted by vargue View Post
    look my friend this machine has magnetic clutch and that is part number AX20 0277 search for it.

    Exactly,but that clutch belongs to bypass feed,not registraton.

    cheers

  3. #13
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    Quote Originally Posted by vargue View Post
    look my friend this machine has magnetic clutch and that is part number AX20 0277 search for it.

    Exactly,but that clutch belongs to bypass feed,not registration.

    cheers

  4. #14
    Senior Tech 250+ Posts vargue's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    yes you are right i confused sorry

  5. #15
    just one copy?? 500+ Posts
    Ricoh MP5500 duplex jams at B2 gate

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    Re: Ricoh MP5500 duplex jams at B2 gate

    I hate to sound like tech support, but, is it running the latest firmware? These things were riddled with bugs from production.
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

  6. #16
    Senior Tech 100+ Posts
    Ricoh MP5500 duplex jams at B2 gate


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    Re: Ricoh MP5500 duplex jams at B2 gate

    Went back today and tried swapping feed units, no help. Did not try updating firmware but probably will try as I have nothing to lose. Thanks for all the input. If I figure it out I will let you know what it was.

    Old Crow

  7. #17
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    Quote Originally Posted by Old Crow View Post
    I just found my notes, they are 7-504-13 jams.
    I'm willing to bet that it's paper dust on the registration sensor. Take the dev unit out, remove the 2 screws on the plate underneath it (the top of the registration) and there's a sensor there which is prone to being covered in paper dust.

    Also check the black mylar guides in the registration as these get marked with a white line and eventually tear over time.

    I see that Vargue is being as objectionable and wrong as ever!

  8. #18
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    Just to check, the machine does not jam on single sided from the ADF, so invertion is ok?

    Have you inspected the duplex unit plugs / sockets VERY carefully? I have had VERY small bits of paper in the sockets cause strange problems, if there is toner on the paper it's very difficult to see. You need to get a "pointy thing" and scrape the inside of the socket.

    The older versions with 2 duplex transport clutches used to have similar problems when the clutches slipped, may be worth swapping the duplex unit for test if possible.

    I agree that the reg sensor could case the issue, also the relay sensor (the one before registration).

    The vertical transport relay drive can cause odd faults. check the motor and one way bearing. Is there any noise as the fault occurs (Stepper motor?)

    Does the fault happen feeding from all trays?

    Good luck!

  9. #19
    Senior Tech 100+ Posts
    Ricoh MP5500 duplex jams at B2 gate


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    Re: Ricoh MP5500 duplex jams at B2 gate

    Thanks for responding. I did try a whole different duplex unit, inversion unit and registration section unit. On each i cleaned all the sensors and guiide plates. Single sided copying has no problem at all. Also, you can run one or two duplex copies no problem but when you try multiple , 3-5 plus , is when it jams. Always at reg rollers. It seems that reg rollers dont turn on quick enough and then paper bacs up and gate b2 pops open.
    I did look behind duplex unit with a flashlighta at the plug but did not see any paper stucK. All drawers jam on duplex, simplex runs good.

  10. #20
    Trusted Tech 50+ Posts trc's Avatar
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    Re: Ricoh MP5500 duplex jams at B2 gate

    format the hdd......if it runs well , then change hdd.....

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