Sure 'nuff, we will be getting tablets and new phones. The new dispatching will route by closest available trained tech and provide mapping directions for the quickest route, so we won't necessarily have an assigned area per se. I'm sure the first 6 months will be a cluster f@#^ while we uncover bugs and inefficient/unfair rules. There is already some pushback about a rule that we will automatically be docked for lunches and breaks and have to work until 5pm. I'm sure this will be an ongoing process to smooth things out.
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