Originally Posted by
MOSSY BOY
Hi Llama God
When you say freezing, is this when selecting the login (CAP) screen, or when you select Prints (ELP-NX), or is it when you release a print job?
If the screen is freezing / Stalling, I would usually expect a device SC to generate.
I have seen the screen not responding and eventually ( after 10 mins) a Java error appear when releasing a print job.
It does not look like a normal SC error on the display.
For this or similar issues, format the HDD SP 5-832 format all, Reinstall, CAP & ELP-NX. (some times you may need to uninstall, and reinstall these, as an Overwrite might not be effective)
Make sure all your firmware etc is up to date, and it is handy to keep a nice "clean" version of these Apps.
Check fax interface PCB is secure if fitted, as I have seen this cause SC 997- function stall.
Just a few wee things to take into consideration.
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