mpc3500 firmware?

[digicor]

customer changed the hdd in the machine,because the googled code said so... the internet is always right.. rite.. rigtj... trashed the old one not knowing it had "firmware" on it.. DUHHHH... so where can i down load some firmware for this machine? Im not an authorized ricoh dealer, this may be a problem? I guess i could clone a hdd from what i have already,but i was just wondering if its downloadable from some where. thanks

[Eric1968]

As far as I know there's no firmware on the HDD. What was the reason for replacing the HDD?

[fbkhan3]

Firmware on HDD???that's something new to me,ain't it?

[nmfaxman]

Just reformat the HDD in service mode.
Reformatting installs current firmware on HDD from Nvram.

[digicor]

his first sc:865 CTL D HDD: Access error An error is detected while operating the HDD. Defective HDD Replace the HDD. now this sc 990 CTL D Software performance error The software makes an unexpected operation. • Defective software • Defective controller • Software error 1. Turn the main switch off and on. 2. Reinstall the controller and/or engine main firmware.(this is waht the man suggest's) is why i was looking for firmware, ill give the re format a try, after i replace the bad screen!! lol Im not sure how long the screen has been out, but they weren't using it that's for sure.. LOL

[Eric1968]

Sounds like the customer ruined the controller. When you replace the HDD after SC865, format the new HDD, you shouldn't get SC990's.

[Llama God]

As far as I know there's no firmware on the HDD. What was the reason for replacing the HDD?

Ditto, the firmware isn't on the hard drive in any way shape or form. You can prove this by unplugging the HDD cables and turning the machine on (it still works, mostly.)These HDDs have a form of RAID built in, therefore they have to be EXACTLY the same, not something a bit close.My advice would be to assess the machine, pull the end-user's pants down and give him a thorough thrashing.Stupid end-users...

[sandmanmac]

they have to be EXACTLY the same, not something a bit close.

Did they replace both HDD's or just one? And agree 100% with Llama, they must be a matched set (80Gb or larger), or they simply won't work

[Llama God]

Did they replace both HDD's or just one? And agree 100% with Llama, they must be a matched set (80Gb or larger), or they simply won't work

I agree with me too, although I'm frequently wrong.

[tcs04]

Also, Most IDE HDD's will have the jumpers set to "Cable select" as default. In this case the machine will not detect the drive(s) Reset the jumpers to "Master" and it may work.