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  1. #11
    Service Manager 1,000+ Posts
    SC 899 across the Ricoh range

    Lagonda's Avatar
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    Re: SC 899 across the Ricoh range

    Here we go again.......
    After going quiet for a year we are having another spate of SC899 problems and this time on the new 03 range. This time we are fore armed and the first thing we do is purge the print queue to get rid of the corrupted job thats bunging up the works then hand it over to IT to see if they can identify which job caused the code. (and thats usually the last we hear of it as IT haven't a clue and put it in the "To Hard" file)
    At least 50% of IT is a solution looking for a problem.

  2. #12
    Glorified Parts Swapper 100+ Posts ptrflrs's Avatar
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    Re: SC 899 across the Ricoh range

    wonder if there is firmware yet for XX03 models...
    jesus loves you! (everyone else thinks you're an assh*le)
    street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
    Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

  3. #13
    Service Manager 1,000+ Posts
    SC 899 across the Ricoh range

    Lagonda's Avatar
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    Re: SC 899 across the Ricoh range

    Quote Originally Posted by ptrflrs View Post
    wonder if there is firmware yet for XX03 models...
    Not that I've seen, the only firmware thats listed on the RAPNET site is the initial release firmware, no updates yet.
    At least 50% of IT is a solution looking for a problem.

  4. #14
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Re: SC 899 across the Ricoh range

    Quote Originally Posted by Lagonda View Post
    Not that I've seen, the only firmware thats listed on the RAPNET site is the initial release firmware, no updates yet.
    Same In the UK. Only jntial release F/W

  5. #15
    Senior Tech 250+ Posts
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    Re: SC 899 across the Ricoh range

    Check the firmware that you can download and the firmware which is on your xx03 model. The guys at Ricoh uk tech support suggested that some models have earlier firmware on them than is posted on my-ricoh.

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