Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Service Manager 250+ Posts
    Join Date
    Mar 2007
    Location
    Ontario
    Posts
    277
    Rep Power
    0

    Ricoh MPC 3500 cant login

    OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?

  2. #2
    Service Manager 1,000+ Posts
    Ricoh MPC 3500 cant login

    teebee1234's Avatar
    Join Date
    Jul 2008
    Location
    Atlanta, GA
    Posts
    1,671
    Rep Power
    58

    Re: Ricoh MPC 3500 cant login

    Does this device the fax option and if so, when you select the fax function hard key does it say 'loading'? I had this issue before and I had to disconnect the fax board from the controller in able to access user tools. Once I reseated everything, it all went back to normal. Not sure if this is your issue, but worth a try.

  3. #3
    Service Manager 250+ Posts
    Join Date
    Mar 2007
    Location
    Ontario
    Posts
    277
    Rep Power
    0

    Re: Ricoh MPC 3500 cant login

    Everything loads OK the fax works the scanning to email works its just the printer doesnt and I cant log in once user tools and counter is depressed .

  4. #4
    Service Manager 1,000+ Posts
    Ricoh MPC 3500 cant login

    teebee1234's Avatar
    Join Date
    Jul 2008
    Location
    Atlanta, GA
    Posts
    1,671
    Rep Power
    58

    Re: Ricoh MPC 3500 cant login

    Does the printer function load when you select the Printer key? If not, reseat the Printer sd card along with the controller board. Next step would probably be to memory clear the Printer application settings (not all) - SP5801-008.

  5. #5
    FORMER Techie 1,000+ Posts tcs04's Avatar
    Join Date
    Apr 2009
    Posts
    1,184
    Rep Power
    43

    Re: Ricoh MPC 3500 cant login

    login as admin and retry

  6. #6
    Field Supervisor 500+ Posts Bantams's Avatar
    Join Date
    Jun 2012
    Location
    Bradford, West Yorkshire
    Posts
    603
    Rep Power
    36

    Re: Ricoh MPC 3500 cant login

    The Manual for this machine can be found Documents

  7. #7
    Service Manager 1,000+ Posts Llama God's Avatar
    Join Date
    Mar 2009
    Location
    Newcastle upon Tyne
    Posts
    1,355
    Rep Power
    47

    Re: Ricoh MPC 3500 cant login

    2 posts for the same fault?

    http://www.copytechnet.com/forums/ri...interface.html

    Firstly, do you need administrator authentication turned on?

    Secondly, what are the username and password that you're using?

    Thirdly, can you log into the machine using the super special secret login and change the admin username and password?

    Forthly, have you RTFM?

    There, I'm all out of questions.

  8. #8
    Service Manager 1,000+ Posts Llama God's Avatar
    Join Date
    Mar 2009
    Location
    Newcastle upon Tyne
    Posts
    1,355
    Rep Power
    47

    Re: Ricoh MPC 3500 cant login

    Sorry, I take back part of my previous comment.

    3 posts for the same fault? Are you taking the piss now?

    http://www.copytechnet.com/forums/ri...upervisor.html

    http://www.copytechnet.com/forums/ri...ant-login.html

    http://www.copytechnet.com/forums/ri...interface.html

    Do you think that we all have nothing better to do than to read manuals for you?

    Sorry, harsh but fair criticism I think you'll find.

  9. #9
    ricoh5006
    Guest

    Re: Ricoh MPC 3500 cant login

    Quote Originally Posted by Rick View Post
    OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?
    Login to WIM to clear all authentication.

  10. #10
    Service Manager 250+ Posts
    Join Date
    Mar 2007
    Location
    Ontario
    Posts
    277
    Rep Power
    0

    Re: Ricoh MPC 3500 cant login

    Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here