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  1. #1
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    Ricoh MPC 3500 cant login

    OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?


  2. #2
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    Re: Ricoh MPC 3500 cant login

    Does this device the fax option and if so, when you select the fax function hard key does it say 'loading'? I had this issue before and I had to disconnect the fax board from the controller in able to access user tools. Once I reseated everything, it all went back to normal. Not sure if this is your issue, but worth a try.


  3. #3
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    Re: Ricoh MPC 3500 cant login

    Everything loads OK the fax works the scanning to email works its just the printer doesnt and I cant log in once user tools and counter is depressed .


  4. #4
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    Re: Ricoh MPC 3500 cant login

    Does the printer function load when you select the Printer key? If not, reseat the Printer sd card along with the controller board. Next step would probably be to memory clear the Printer application settings (not all) - SP5801-008.


  5. #5
    Techie 1,000+ Posts tcs04's Avatar
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    Re: Ricoh MPC 3500 cant login

    login as admin and retry


  6. #6
    Service Manager 250+ Posts Bantams's Avatar
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    Re: Ricoh MPC 3500 cant login

    The Manual for this machine can be found Documents


  7. #7
    Field Supervisor 1,000+ Posts Llama God's Avatar
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    Re: Ricoh MPC 3500 cant login

    2 posts for the same fault?

    http://www.copytechnet.com/forums/ri...interface.html

    Firstly, do you need administrator authentication turned on?

    Secondly, what are the username and password that you're using?

    Thirdly, can you log into the machine using the super special secret login and change the admin username and password?

    Forthly, have you RTFM?

    There, I'm all out of questions.


  8. #8
    Field Supervisor 1,000+ Posts Llama God's Avatar
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    Re: Ricoh MPC 3500 cant login

    Sorry, I take back part of my previous comment.

    3 posts for the same fault? Are you taking the piss now?

    http://www.copytechnet.com/forums/ri...upervisor.html

    http://www.copytechnet.com/forums/ri...ant-login.html

    http://www.copytechnet.com/forums/ri...interface.html

    Do you think that we all have nothing better to do than to read manuals for you?

    Sorry, harsh but fair criticism I think you'll find.


  9. #9
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    Re: Ricoh MPC 3500 cant login

    Quote Originally Posted by Rick View Post
    OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?
    Login to WIM to clear all authentication.


  10. #10
    Service Manager 250+ Posts
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    Re: Ricoh MPC 3500 cant login

    Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc


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