mpc 3500 sc 362

[mrgene]

I know the code says hard drive detection error 2

We replaced the print controller. Is there another harddrive on the copier?
help please

[femaster]

I know the code says hard drive detection error 2

We replaced the print controller. Is there another harddrive on the copier?
help please

Hopefully you miss-typed the SC code, as a SC362 has nothing to do with the hard drive. There is a problem with the Cyan TD Sensor...

SC362 -- TD sensor (Vt high) error 1: C

• The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3020-002 for twenty counts.
• The [Vt - Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3020-001.

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• Black, magenta, cyan, or yellow TD sensor disconnected
• Harness between TD sensor and PCU defective
• Defective TD sensor.

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1. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCU for damage.
2. Check the drawer connector.
3. Replace the defective PCU.

[sandmanmac]

Hopefully you miss-typed the SC code, as a SC362 has nothing to do with the hard drive.

Yup....Either referencing the wrong manual for this SC code (aficio 2022) or mistyped it. But I don't believe there's an HDD detection error code on C3500
That sure makes giving advice a bit more tricky

[femaster]

I don't believe there's an HDD detection error code on C3500

There are a couple of things for the HDD, but even if it were a miss-type, there is no SC862 listed in the manual either...
The only things I can see would be:

822 - Self-diagnostic error: HDD (Hard Disk Drive)
860 - HDD: Initialization error
861 - HDD: Reboot error
863 - HDD: Read error
864 - HDD: CRC error
865 - HDD: Access error

There are a few other ones for the HDD, but nothing that I think would be significant.