MP 2352/2852/3352 - Ricoh admits faulty chips on controller and IPU

**The Good Old Days** · 12-23-2012

Polarbear, Where can I get the firmware for the 230 codes It is not posted on the TSRC website

**Codex** · 12-27-2012

Hello

We have the same problem with an Aficio 3352, we had to replace the board.......and pay for it!, no information from Ricoh Europe about the "well known " problem!

**Gift** · 12-28-2012

Same here - no official intel about this. Would be nice to get in touch with the original bulletin/announcement just in case.

**The Good Old Days** · 12-29-2012

Just an update Replaced the IPU BCU and registration sensor. Clipped wire ties from reg sensor to BCU. 400 copies later 230 is back. Called Ricoh again they are out of ideas short of total memory clear. Seam's I am the only one having this problem according to them

nstiller · 02-19-2013

I have two MP 3352's with SC672 that have been sitting for a month. I will be working on them and will follow up if I find resolution.

**limo** · 02-26-2013

Anyone tried the new Engine firmware which is (maybe) solving the sc230 problem?

**The Good Old Days** · 02-26-2013

It worked for me. Was having 230's every few days even after board replacement. Installed software and it's been over 2 months no codes

**dawn** · 08-21-2013

Originally Posted by Polarbear

AFAIK there is a test firmware for the SC230 that Ricoh released recently. We were told to keep records of the machines these patches were applied to for R&D purposes.

I don't think that you need to replace IPU or controller for this just yet, and if you do, the proposed compensation plan is not going to help you.

Any update for this issue? It would be a great help for me.
Thanks