Ricoh Aficio MP2550 with error code SC817

[angstrom]

Hello Copytechnet guys,
Recently in office we got a error message on one of our copy/scan device's screen:

"Functional problems detected.
Turn main power switch off then on.
If the error appears again, please call service.
SC817
00FE
0x00000005"

Device: Ricoh Aficio MP2550
What does this error code means? What can i try to solve this problem?

Thanks

[Polarbear]

Goose's Guide says this:

Boot Loader Error: File or module on the controller board is corrupted

Boot Loader Error: Reload System Firmware

Boot Loader Error: Replace Controller board

re-install firmware or defective SD Card Hope it helps!

[sandmanmac]

If powering off/on doesn't solve the issue, you need a tech. There's No 2 ways about it.

[TonerMunkeh]

Hello Copytechnet guys,
Recently in office we got a error message on one of our copy/scan device's screen:

"Functional problems detected.
Turn main power switch off then on.
If the error appears again, please call service.
SC817
00FE
0x00000005"

Device: Ricoh Aficio MP2550
What does this error code means? What can i try to solve this problem?

Thanks

In my experience this error more often that not means the machine was up to something when the main power was turned off. The only resolution is to change the controller board.

[JustManuals]

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[angstrom]

sandmanmac,

I am a tech, just not the printer-tech

Our local Ricoh service tells that we need to change controller board without looking at the device and asks a lot of $ for it. So I decided that I could try something else before changing everything.


What is needed to reload firmware? any special hardware?

[TonerMunkeh]

An sd card less than 1gb and the latest firmware files. Unless someone on here is nice enough to send you them including the instructions on how to reflash it, you'll have to get Ricoh in anyway. I don't think it'll fix it though. How come you didn't get a service contract?

[angstrom]

An sd card less than 1gb and the latest firmware files. Unless someone on here is nice enough to send you them including the instructions on how to reflash it, you'll have to get Ricoh in anyway. I don't think it'll fix it though. How come you didn't get a service contract?

If it's all whats needed to try, I think it's worth.


Is here someone nice enough to send me Ricoh Aficio MP2550 firmware files? Email

[oresk]

you have some advice?

[copyaction]

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