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  1. #1
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    Ricoh Aficio MP2550 with error code SC817

    Hello Copytechnet guys,
    Recently in office we got a error message on one of our copy/scan device's screen:

    "Functional problems detected.
    Turn main power switch off then on.
    If the error appears again, please call service.
    SC817
    00FE
    0x00000005"

    Device: Ricoh Aficio MP2550
    What does this error code means? What can i try to solve this problem?

    Thanks





  2. #2
    Field Supervisor 500+ Posts Polarbear's Avatar
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    Re: Ricoh Aficio MP2550 with error code SC817

    Goose's Guide says this:

    Boot Loader Error: File or module on the controller board is corrupted
    Boot Loader Error: Reload System Firmware
    Boot Loader Error: Replace Controller board
    re-install firmware or defective SD Card

    Hope it helps!



  3. #3
    Service Manager 2,500+ Posts
    Ricoh Aficio MP2550 with error code SC817

    sandmanmac's Avatar
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    Re: Ricoh Aficio MP2550 with error code SC817

    If powering off/on doesn't solve the issue, you need a tech. There's No 2 ways about it.


  4. #4
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh Aficio MP2550 with error code SC817

    Quote Originally Posted by angstrom View Post
    Hello Copytechnet guys,
    Recently in office we got a error message on one of our copy/scan device's screen:

    "Functional problems detected.
    Turn main power switch off then on.
    If the error appears again, please call service.
    SC817
    00FE
    0x00000005"

    Device: Ricoh Aficio MP2550
    What does this error code means? What can i try to solve this problem?

    Thanks


    In my experience this error more often that not means the machine was up to something when the main power was turned off. The only resolution is to change the controller board.

    Computers are serious tools, Michael!

  5. #5
    Service Manager 10,000+ Posts
    Ricoh Aficio MP2550 with error code SC817

    JustManuals's Avatar
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    Lightbulb Re: Ricoh Aficio MP2550 with error code SC817

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com



  6. #6
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    Re: Ricoh Aficio MP2550 with error code SC817

    sandmanmac,

    I am a tech, just not the printer-tech

    Our local Ricoh service tells that we need to change controller board without looking at the device and asks a lot of $ for it. So I decided that I could try something else before changing everything.


    What is needed to reload firmware? any special hardware?


  7. #7
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    An sd card less than 1gb and the latest firmware files. Unless someone on here is nice enough to send you them including the instructions on how to reflash it, you'll have to get Ricoh in anyway. I don't think it'll fix it though. How come you didn't get a service contract?

    Computers are serious tools, Michael!

  8. #8
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    Re: Ricoh Aficio MP2550 with error code SC817

    Quote Originally Posted by TonerMunkeh View Post
    An sd card less than 1gb and the latest firmware files. Unless someone on here is nice enough to send you them including the instructions on how to reflash it, you'll have to get Ricoh in anyway. I don't think it'll fix it though. How come you didn't get a service contract?
    If it's all whats needed to try, I think it's worth.


    Is here someone nice enough to send me Ricoh Aficio MP2550 firmware files? Email


  9. #9
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    Re: Ricoh Aficio MP2550 with error code SC817

    you have some advice?


  10. #10
    Field Supervisor 500+ Posts
    Ricoh Aficio MP2550 with error code SC817


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    Re: Ricoh Aficio MP2550 with error code SC817

    Zombie Thread


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