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  1. #1
    Field Supervisor 2,500+ Posts
    MP2500 Fax option

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    MP2500 Fax option

    This customer has had this unit for about 3 years and has never had the fax hooked up. The print scan is fine.
    I sent out today as they wanted to hook up the fax.
    When I press the FAX key, nothing happens, no sound, no screen change. When I look at user tools or SP mode, all the fax options and settings are there.
    Next I changed the default function to fax and rebooted. I got a fax screen but nothing else to indicate it was on. No click when I push "on hook dial" no number entry.
    I replaced the FCU and MBU assy and got the exact same results. Checked the connection from the board to the controller(?).
    I am thinking it must be the controller if thats what it is plugging into.
    There is nothing in the MP2500 books about this option.,
    Any help?


    You never realize how cheap a professional is until after you let an amateur do it.
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  2. #2
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: MP2500 Fax option

    make sure the battery dip switch on the fax option is on and that it was installed correctly use the manual


  3. #3
    Field Supervisor 1,000+ Posts Debs1964's Avatar
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    Re: MP2500 Fax option

    There's a jumper on the fax board, that must be moved to the on position


  4. #4
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: MP2500 Fax option

    Quote Originally Posted by Debs1964 View Post
    There's a jumper on the fax board, that must be moved to the on position
    What do you get if you cross a sheep with a kangaroo?


  5. #5
    Field Supervisor 1,000+ Posts Debs1964's Avatar
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    Re: MP2500 Fax option

    Quote Originally Posted by Llama God View Post
    What do you get if you cross a sheep with a kangaroo?
    A woolly jumper ;-)


  6. #6
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: MP2500 Fax option

    Quote Originally Posted by Debs1964 View Post
    A woolly jumper ;-)
    Ah, the old ones are the best. Happy days...


  7. #7
    Field Supervisor 2,500+ Posts
    MP2500 Fax option

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    Re: MP2500 Fax option

    Quote Originally Posted by Llama God View Post
    What do you get if you cross a sheep with a kangaroo?
    What does this have to do with the price of eggs in China?

    Anyway, Chris aside, the jumper is ON, both boards. If it were not or the battery was dead, I think I would get an SC.

    Go ahead Chris....


    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  8. #8
    Field Supervisor 2,500+ Posts
    MP2500 Fax option

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    Re: MP2500 Fax option

    What the hell is a "wooly jumper"

    and don't call Debs OLD.


    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

  9. #9
    Field Supervisor 1,000+ Posts Debs1964's Avatar
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    Re: MP2500 Fax option

    Quote Originally Posted by Jomama46 View Post
    and don't call Debs OLD.
    Problem is, Debs is old


  10. #10
    Field Supervisor 2,500+ Posts
    MP2500 Fax option

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    Re: MP2500 Fax option

    oh well, if she likes it.


    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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