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  1. #1
    Trusted Tech 50+ Posts CSI's Avatar
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    MPC 3502 scanning with Windows 8

    Hi,

    How do you to scan to SMB with a MPC 3502 with a windows 8 ?

    Path and acces to folder is good, we can browse folder and computer from the MPC but no written !

    It's not a problem of MPC beacause i scan perfectly on a XP or Seven.


    Thank

  2. #2
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: MPC 3502 scanning with Windows 8

    Not yet. Microsoft has introduced an enhanced version of the CIFS protocol (SMB3) with Windows 8. Firmware is forthcoming from Ricoh to deal with it.

  3. #3
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    Re: MPC 3502 scanning with Windows 8

    Quote Originally Posted by rthonpm View Post
    Not yet. Microsoft has introduced an enhanced version of the CIFS protocol (SMB3) with Windows 8. Firmware is forthcoming from Ricoh to deal with it.
    Year, I see a "Problem Bulletin" with Ricoh Model and Official Date of firmware release : http://www.copytechnet.com/forums/ri...er-2012-a.html

    Sorry, I don't know the controler model for 3502 ...

  4. #4
    Trusted Tech 50+ Posts CSI's Avatar
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    Re: MPC 3502 scanning with Windows 8

    thank for your reply

  5. #5
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    Re: MPC 3502 scanning with Windows 8

    hi,
    for problem above its seem like we need to upgrade the firmware. may i know any of u have the latest firmware for sharing?

  6. #6
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    MPC 3502 scanning with Windows 8

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    Re: MPC 3502 scanning with Windows 8

    You will need to update the Network Suport Firmware to version 1198, released 5/29/2013.

  7. #7
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: MPC 3502 scanning with Windows 8

    I don't know if this will help, but I thought rthonpm had a good explanation of this on this thread:
    http://www.copytechnet.com/forums/ri...-firmware.html

  8. #8
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    Re: MPC 3502 scanning with Windows 8

    I had this problem with an MPC 2051 and Win Server 2008.
    A firmware update was the solution.
    Microsoft changed the encryption to 128bit.
    If you can't update, you can change this in the network-configuration of the win server/pc.
    Sorry, but I don't know the english configuration-steps.

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