Does anyone know how to drop the default name when renaming a scan file? I have a Ricoh MP C4502 and an MP C5502 in the field setup with scan to email and folder. When scanning without renaming the default name is correct. When renaming the file, the default name is attached to the end of the name typed in. Example: default name= 201212053232.pdf, naming the file I get: test_201212053232.pdf. My customer only wants the "test.pdf" to show. I have talked to my IT Dept and Ricoh tech support and neither knows how to drop the default name. Ricohs like the MP C2800 and Savin C2820 rename the files as "test.pdf" or whatever is typed in.
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