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Thread: MPC3500 Jam 019

  1. #1
    Service Manager 1,000+ Posts
    MPC3500 Jam 019

    mrfuser's Avatar
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    MPC3500 Jam 019

    Ok, we get a JAM 019, clear the paper from fuser entrance and then it runs just fine. If we leave it for a bit then come back to make a copy it then jams again J019. Clear it and runs fine until we leave it again.

    Any thoughts why?

    Thanks

    Kelly

  2. #2
    Service Manager 2,500+ Posts
    MPC3500 Jam 019

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    Re: MPC3500 Jam 019

    So it seems you haven't actually tried anything yet?
    1 way bearing gear on fuser slipping? Exit sensor? Damage to fuser rollers causing improper rotation?
    Last edited by sandmanmac; 12-06-2012 at 09:14 PM.

  3. #3
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    MPC3500 Jam 019

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    Re: MPC3500 Jam 019

    Yes we pulled fuser apart and all looked fine. Again, it only happens when it has been idle and we run a page. After first clear and run more consecutively it runs fine until idle again for a bit.

    Thanks

    Kelly

  4. #4
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    MPC3500 Jam 019

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    Re: MPC3500 Jam 019

    Quote Originally Posted by mrfuser View Post
    Yes we pulled fuser apart and all looked fine. Again, it only happens when it has been idle and we run a page. After first clear and run more consecutively it runs fine until idle again for a bit.

    Thanks

    Kelly
    No harm in trying my other suggestions then-particularly the gear

  5. #5
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    MPC3500 Jam 019

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    Re: MPC3500 Jam 019

    Exactly where is that gear you speak of?

    Thanks

    Kelly

  6. #6
    Service Manager 2,500+ Posts
    MPC3500 Jam 019

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    Re: MPC3500 Jam 019

    Quote Originally Posted by mrfuser View Post
    Exactly where is that gear you speak of?

    Thanks

    Kelly

    If you've actually had one apart, it really is pretty hard to miss the big gear with the 1-way bearing in it

  7. #7
    Engineer flo's Avatar
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    Re: MPC3500 Jam 019

    Quote Originally Posted by mrfuser View Post
    Ok, we get a JAM 019, clear the paper from fuser entrance and then it runs just fine. If we leave it for a bit then come back to make a copy it then jams again J019. Clear it and runs fine until we leave it again.

    Any thoughts why?

    Thanks

    Kelly
    It is the Stripper Plate from press roller its stll go hanging when heat come up and paper go between and stay there J019

  8. #8
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: MPC3500 Jam 019

    Bushings in exit assembly, strip it down, clean and regrease the bushings

  9. #9
    Senior Tech 250+ Posts kannuki2's Avatar
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    Re: MPC3500 Jam 019

    The exit sensor (input check SP5803-65) is really flaky on this model and clean the one way gear real good.

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