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  1. #1
    Senior Tech 250+ Posts
    C3500 streaks on front edge

    tinfox's Avatar
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    C3500 streaks on front edge

    This problem went away and came back on its own.


  2. #2
    Senior Tech 100+ Posts MitchD's Avatar
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    Re: C3500 streaks on front edge

    Looks like the charge rollers in all 4 drums need to be cleaned.
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

  3. #3
    Senior Tech 250+ Posts
    C3500 streaks on front edge

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    Okay. That s what I thought. What was strange is that it went away and then returned.

  4. #4
    Trusted Tech 50+ Posts cdog530's Avatar
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    Re: C3500 streaks on front edge

    Remember you can't clean worn out.

  5. #5
    Senior Tech 250+ Posts
    C3500 streaks on front edge

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    Quote Originally Posted by cdog530 View Post
    Remember you can't clean worn out.
    Not true! I bathe daily!

  6. #6
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: C3500 streaks on front edge

    Looks like you WILL have to replace all the pcus and the DEVs if the problem keeps coming and going.

  7. #7
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    Re: C3500 streaks on front edge

    try to push the scan unit from down to up , if problem in copying mode only

  8. #8
    Senior Tech 2,500+ Posts
    C3500 streaks on front edge

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    Re: C3500 streaks on front edge

    It does look like a pcu problem, but since it disappeared and returned you might check out the transfer cleaning unit also.
    NEVER ASSUME ANYTHING

  9. #9
    Senior Tech 250+ Posts
    C3500 streaks on front edge

    tinfox's Avatar
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    Quote Originally Posted by mikadonovan View Post
    It does look like a pcu problem, but since it disappeared and returned you might check out the transfer cleaning unit also.
    That's what I thought as well so I put in a new cleaning unit and it made zero difference.

    The customer is okay for now I put all the paper in LT R so the lines don't show up. I ordered 3 pcus

  10. #10
    Trusted Tech 50+ Posts cdog530's Avatar
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    Re: C3500 streaks on front edge

    Streaks like this from the charge roller can clean themselves up...it is largely dependent on what the customer is running. If they are making lots of high coverage copies the toner disposal system can't keep up and the charge roller ends up getting contaminated. After the high coverage run they may run regular coverage and the toner disposal system catches up and the charge roller eventually cleans off enough to make the lines go away. That is my experience with lines that come and go...and yes like another post said changing the drum and dev unit together is recommended....crashed developer really clogs up the old disposal system.

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