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  1. #1
    Technician MOSSY BOY's Avatar
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    Aug 2010
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    GLASGOW
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    Web image monitor not showing in browser

    Hi all,

    I have an issue with a MPC 7501 WIM not showing when the address is input into a browser.
    There has been no configuration been carried out previously to cause this.

    In Smart Device monitor for Admin the device is showing SC 636 ( this is due to a Java \ CAP \ ELP- NX issue),Usually I am able to connect to devices and carry out configuration even if there is a SC code on display.
    but when I try to connect to the device, it shows the WIM welcome page for a second or to then disappears.

    I can Ping the device, access tha address book and configure through SDM for admin, I can also access the device via FTP and Telnet.

    The device is in a remote location and is awaiting a feild tech to attend.

    My question is,

    "Does anyone out there, know of any type of command like Telnet or similiar, that I could try on this device. Just to simply carry out a reeboot.

    Thanks in advance.

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Sep 2012
    Location
    Turin
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    Re: Web image monitor not showing in browser

    in telnet mode run this command: Access Flush
    Press enter. You should gain access if it is blocked by range.

  3. #3
    Service Manager 1,000+ Posts
    Web image monitor not showing in browser

    nmfaxman's Avatar
    Join Date
    Feb 2008
    Location
    Albuquerque
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    Re: Web image monitor not showing in browser

    Call a manager @ the location to turn it off and on again.
    Please turn power off @ display then main power after light stops blinking.

    Rebooted.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

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