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  1. #1
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    Ricoh 9000 .. tsb 029 .. jam code 021

    Could someone pleas tell me what TSB 029 is on the B234-17. Customer is getting a lot of 021 jams at job start up, then ok for long runs. We cleaned one way bearings and did a few other things but it still persists. the GG points me to tsb 029 but Ricoh disabled my tech id a few years ago so I can't look it up

    I have searched the forum found nothing


  2. #2
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    Re: Ricoh 9000 .. tsb 029 .. jam code 021

    B234 TSB 29 in a nutshell says clean the guide plate (P/N B2344163) every service call...


  3. #3
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    Re: Ricoh 9000 .. tsb 029 .. jam code 021

    Bummer, I thought it would be something more substantial. We already know to do that. I wonder why this machine keeps jamming? J021 coming out of the fuser.


  4. #4
    Senior Tech 250+ Posts Codex's Avatar
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    Re: Ricoh 9000 .. tsb 029 .. jam code 021

    had the same problem few months ago..... i replaced the fuser guide plate with one for the Pro1106 Ex, (looks the same, but it wasn't)....and now it works....check also the exit sensor on the lower guide plate.


  5. #5
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    Ricoh 9000  ..  tsb 029  ..  jam code 021

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    Re: Ricoh 9000 .. tsb 029 .. jam code 021

    You say you have cleaned the one way bearings, every time I have this issue I have replaced all the one way bearings for the heat pipe and exit transport rollers, it only needs to slip a fraction to lose drive and throw jam 21. there are about 3 gears with one way bearings and I now replace them every 2 mill as they seem prone to failing.


  6. #6
    AutoMajical Resolutionist 2,500+ Posts
    Ricoh 9000  ..  tsb 029  ..  jam code 021

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    Re: Ricoh 9000 .. tsb 029 .. jam code 021

    Quote Originally Posted by collme View Post
    You say you have cleaned the one way bearings, every time I have this issue I have replaced all the one way bearings for the heat pipe and exit transport rollers, it only needs to slip a fraction to lose drive and throw jam 21. there are about 3 gears with one way bearings and I now replace them every 2 mill as they seem prone to failing.
    It's all about speed !!!!!!! it can't miss a beat at the speed these machines run !!!!!!!!!!!

    Mystic Crystal Revelations

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