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  1. #1
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    MPC 5000 - Backdoor Blues

    Have one in the shop to rebuild, admin account is not default and "supervisor" doesn't seem to exist. Aside from changing NVRAM, what're my other options? Obviously the UN/PW are long gone and impossible to figure out.

    Cheers

  2. #2
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: MPC 5000 - Backdoor Blues

    There are plenty of threads on how to change the admin password:

    site:copytechnet.com admin password ricoh - Google Search

    What have you tried so far?

  3. #3
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    Re: MPC 5000 - Backdoor Blues

    Well, aside from the "supervisor" password and the default password that I mentioned using in my original post, nothing. Default being "admin" blank password. This machine doesn't seem to have the "supervisor" backdoor option, as I stated in first post also.

  4. #4
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: MPC 5000 - Backdoor Blues

    The MP C5000 has a Supervisor account. If someone changed it, then you're looking at replacing the NVRAM.

  5. #5
    Service Manager 5,000+ Posts
    MPC 5000 - Backdoor Blues


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    Thumbs up Re: MPC 5000 - Backdoor Blues

    I have a program to reset the NVRAM on Ricoh machines. EMAIL me from a business account and I'll send it along. Not for end users.

    Paul@justmanuals.com

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