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  1. #1
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    Ricoh MP2550 with SC672 Error

    Looking for help with a Ricoh MP2550 with SC672 Error.


  2. #2
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    Ricoh MP2550 with SC672 Error

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    Lightbulb Re: Ricoh MP2550 with SC672 Error

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com



  3. #3
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh MP2550 with SC672 Error

    There's no connection between the Controller and the Operation Panel. Could be a loose connector/bad connection or a defective Controller Board, defective Operation Panel or a defective HDD. This is from the Ricoh Tier-database :

    Depending upon the device configuration follow the steps below. Other codes may occur with the removal of options.
    1. Hold down the period and the pound key for ten seconds.

    • If SC672 does not clear go to step 2

    2. Remove Fax Option from device

    • If SC672 clears reseat MBU and re-install Fax Option if code reoccurs replace MBU

    • IF SC 672 does not clear go to step 3

    3. Remove all other Options

    • If SC672 does not clear replace Controller PCB

    • If SC672 clears go to step 4

    4. Install Hard Disk Drive

    • If SC 672 reoccurs replace Hard Disk Drive
    • If SC672 is still clear go to step 5

    5. Install the rest of the options one at a time until SC672 reaapears and then replace the last option installed when SC672 occurs.


  4. #4
    Service Manager 100+ Posts Moza's Avatar
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    Usually memory dimms or controller


  5. #5
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    Re: Ricoh MP2550 with SC672 Error

    I forgot to add it happened right after the power went out a few times from something else on the circuit tripping the breaker. There is a line conditioner on it.


  6. #6
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    Ricoh MP2550 with SC672 Error

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    Re: Ricoh MP2550 with SC672 Error

    Quote Originally Posted by jmandassociates View Post
    I forgot to add it happened right after the power went out a few times from something else on the circuit tripping the breaker. There is a line conditioner on it.
    And? You've got some very solid advice (above). Why not try something?....anything


  7. #7
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    Re: Ricoh MP2550 with SC672 Error

    Looks like it is the hard drive. When I disconnect it the machine goes right to the main menu with no SC672 error. Just getting a few error codes SC860, SC870, SC792, and SC925. I am assuming most are from the hard drive being disconnected. How do you get into the SP Mode and reset the address book, reset user info, initialize hard drive?


  8. #8
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh MP2550 with SC672 Error

    Quote Originally Posted by jmandassociates View Post
    Looks like it is the hard drive. When I disconnect it the machine goes right to the main menu with no SC672 error. Just getting a few error codes SC860, SC870, SC792, and SC925. I am assuming most are from the hard drive being disconnected. How do you get into the SP Mode and reset the address book, reset user info, initialize hard drive?
    I'm not going to mention access codes to the Service Mode here. Do a google search or buy a manual from Paul. Those codes you're getting are from the HDD. If it's broke you"ll have to replace it, or you can try to format it.

    You can easily mess things up without a manual!


  9. #9
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    Ricoh MP2550 with SC672 Error

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    Re: Ricoh MP2550 with SC672 Error

    Quote Originally Posted by Eric1968 View Post
    I'm not going to mention access codes to the Service Mode here. Do a google search or buy a manual from Paul. Those codes you're getting are from the HDD. If it's broke you"ll have to replace it, or you can try to format it.

    You can easily mess things up without a manual!
    Agreed. RTFM!


  10. #10
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    Re: Ricoh MP2550 with SC672 Error

    I pulled out the hard drive and tried formatting it with my computer and it wouldn't format. I ordered a new hard drive from NWRs and just waiting to get that in. Thanks for the help.


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