We are aware certain print jobs stuck in the print queue can continuously trigger SC899 until manually cleared.Code:SC899 Software performance error (signal reception end) Occurs when an internal program behaves abnormally.
Printer firmware updates for various models have already been released to fix the known occurrences.
With that said SC899 in my opinion is more of an general code where the root cause can vary.
99% of the time the fix is going to be in the way of a (patch) firmware update.
So if you get on-going SC899 problem after updating the firmware to the latest versions you should log a support ticket with Ricoh and supply as much detailed information as you can.
Help them, help us.
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