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  1. #1
    Senior Tech 100+ Posts Solotime's Avatar
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    4018D Setting Up Print from USB

    Trying to get a 4018D printing for a customer. They have the ethernet and USB card in the machine but it does not seem to see the machine from the usb port. Does the USB option need to be "turned on" from service mode? Is there anything else that normally needs to be done to print via USB cable on this machine?
    Thanks

  2. #2
    Senior Tech 2,500+ Posts
    4018D Setting Up Print from USB

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    Re: 4018D Setting Up Print from USB

    Quote Originally Posted by Solotime View Post
    Trying to get a 4018D printing for a customer. They have the ethernet and USB card in the machine but it does not seem to see the machine from the usb port. Does the USB option need to be "turned on" from service mode? Is there anything else that normally needs to be done to print via USB cable on this machine?
    Thanks
    No, the usb card is plug and play. Data rates may be adjusted in SP 5844. Maximum usb cable length is 5 meters. Make sure SP 5907(plug and play) is registered.
    NEVER ASSUME ANYTHING

  3. #3
    Technician
    4018D Setting Up Print from USB

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    Re: 4018D Setting Up Print from USB

    I don't think this model has the nic/usb enable SP but you could check. It would be SP 5-985-002 for USB setting. Make sure it is a 1.

  4. #4
    Service Manager 2,500+ Posts
    4018D Setting Up Print from USB

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    If the usb is not functional, I'm just curious why you don't connect it to the NIC if that's working?

  5. #5
    Senior Tech 100+ Posts Solotime's Avatar
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    Re: 4018D Setting Up Print from USB

    I got it printing. Had to install "usb printing support" on their PC. Now they called back and want it to scan too!
    Can this thing scan via USB? If not then we will have to use Ethernet and scan to email. Which is an issue with them as there network is locked down tighter than anything I have seen as we had issues with other machines on their network. Hopefully we can scan using USB tho?
    Thanks

  6. #6
    Service Manager 1,000+ Posts Llama God's Avatar
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    Re: 4018D Setting Up Print from USB

    Quote Originally Posted by Solotime View Post
    I got it printing. Had to install "usb printing support" on their PC. Now they called back and want it to scan too!
    Can this thing scan via USB? If not then we will have to use Ethernet and scan to email. Which is an issue with them as there network is locked down tighter than anything I have seen as we had issues with other machines on their network. Hopefully we can scan using USB tho?
    Thanks
    In short, no.

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