Okay, all good ideas, but read this carefully all...
When we SCAN TO EMAIL, the image is fine, no defects. If we PRINT OUT a report, OR PRINT from PC it is fine. Only when SCAN TO COPY does the defect appear. Thus is if was a laser it would ALWAYS be bad, if the doc feeder was bent it would make problems scanning to email as well.
I understand this is a tough one, thus my request for help. Has ANYONE seen this?
Thanks
Kelly
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