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  1. #1
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    Ricoh Aficio 3245c - Config page shows false low toner with new toner

    Hello everyone,

    I have a Ricoh Aficio 3245c that shows low toner on the config page after putting in new toner. Only one bar appears on the page. This is happening with all toners. Sometimes the bars go to full but after an hour os so go back to one bar. I tried replacing the controller and it did not change the toner levels.

    Any help is much appreciated!!

    Thanks!!

  2. #2
    Service Manager 5,000+ Posts
    Ricoh Aficio 3245c - Config page shows false low toner with new toner


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    Lightbulb Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

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  3. #3
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

    Original toner?

  4. #4
    Technical Engineer 100+ Posts khaled_abosere3@yahoo.com's Avatar
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    Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

    Quote Originally Posted by Eric1968 View Post
    Original toner?
    I faced the same problem with black toner and it was original all I did is shake the battle many times and it worked well

  5. #5
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Ricoh Aficio 3245c - Config page shows false low toner with new toner

    Quote Originally Posted by khaled_abosere3@yahoo.com View Post
    I faced the same problem with black toner and it was original all I did is shake the battle many times and it worked well
    The toner cartridge has a memory chip. The machine writes the total 'on' time of the toner supply clutch to the memory chip. If the values on the memory chip are inconsistent, you can get false readings on the config page.

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