Quote Originally Posted by fshead View Post
here s the skinny..
our lazy customers tend to need to rest their "paws" on the copier as the
machine does its duty..their "paws" will weight down on the op side of the copier
and cause cq issues..basically knocking the focus of copier out of bounds
seen it many times,ricoh also uses very light metal on their frames so it
can only be prevented by explaining to the customer..
no special tools just lift up a little at a time n make copies till its right
That's not what caused the issue described here I'm afraid