Hello World
The letters and lines can be erased by a normal eraser....
Any ideas?
- Rise the fusing temperature wasn't successful
- Firmware are up to date (2013-10-28)
- Machines are new. (500-1000 printouts)
Hello World
The letters and lines can be erased by a normal eraser....
Any ideas?
- Rise the fusing temperature wasn't successful
- Firmware are up to date (2013-10-28)
- Machines are new. (500-1000 printouts)
Hi there!
Which type of Metis, what kinda paper, some more details please.
Greetings...
Interesting but not reproduceable with my demo machines (loaded with color copy paper)
I tryed on many machines.. about 20! and it happened on all of These. i just tryed with normal 80gr/m2 with paper, not Color copy
Unbenannt.jpg
Does it only happen in spots or can you erase the entire page? If it only in spots, I would suspect something involving the paper. It could be excess moisture from improper storage.
That's pretty strange - I tried really hard with an eraser but no effect. Can do a test with normal paper tomorrow but I'm shure I would've get calls if one of our picky customers would have recognize this.
Have you tried replacing hot roller ? (seeing that it new you might not want to replace it.) but I have seen the inner coating in hot roller start to flake off and cause problems like yours. just an idea to check.
Hi are you using original toners
Bookmarks