MP171 Address Book errors

[rthonpm]

Yes, I think I've got one of these beginning to act up. Scan destinations stop working and I get SC codes in the background, mainly SC 991 and 997. What are the current firmware versions for this machine? Since I'm an independent tech, I don't have direct access to the firmware, but I may be able to get it from a Ricoh tech I used to work with. If it turns out to be the board, what are my warranty options since the machine was purchased in a different state? A little rambling I know, but any help is appreciated.

[ruben]

My-Ricoh shows:

System/Copy - v1.06 (D0675532)
Network DocBox - v1.03 (D0675525D)
Network Support - v9.07 (D0675526F)
Web Support - v1.08 (D0675527F)
Scanner - v01.07 (D4685525E)
PCL - v1.04 (D4685528E)
Printer - v1.03 (D4685540F)
FCU - v04.00.00 (D0685570D)
PS3/PDF - v1.03 (D4685105E)
RFAX - v03.00.00 (D0675524D)
Fax - v02.00.00 (D0675528C)
RPCS - v3.9.1 (D4685526)
PS Font - v1.06 (D4685915)

[TonerMunkeh]

There is also an SD card available from Ricoh that flattens and re-initialises the portion of the controller memory without having to replace the controller. Might be worth a shot.