MP171 Address Book errors

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  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #1

    MP171 Address Book errors

    Yes, I think I've got one of these beginning to act up. Scan destinations stop working and I get SC codes in the background, mainly SC 991 and 997. What are the current firmware versions for this machine? Since I'm an independent tech, I don't have direct access to the firmware, but I may be able to get it from a Ricoh tech I used to work with. If it turns out to be the board, what are my warranty options since the machine was purchased in a different state? A little rambling I know, but any help is appreciated.
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: MP171 Address Book errors

    My-Ricoh shows:

    System/Copy - v1.06 (D0675532)
    Network DocBox - v1.03 (D0675525D)
    Network Support - v9.07 (D0675526F)
    Web Support - v1.08 (D0675527F)
    Scanner - v01.07 (D4685525E)
    PCL - v1.04 (D4685528E)
    Printer - v1.03 (D4685540F)
    FCU - v04.00.00 (D0685570D)
    PS3/PDF - v1.03 (D4685105E)
    RFAX - v03.00.00 (D0675524D)
    Fax - v02.00.00 (D0675528C)
    RPCS - v3.9.1 (D4685526)
    PS Font - v1.06 (D4685915)

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    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Re: MP171 Address Book errors

      There is also an SD card available from Ricoh that flattens and re-initialises the portion of the controller memory without having to replace the controller. Might be worth a shot.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

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