Hi, i've there an intermittent failure by printing duplex jobs.
Problemdefinition:
1. Customer prints a duplex job.
2. Machine starts to print & stopps suddenly
2. Machine is frozen, no response
3. Then you've to reboot the device
4. Now there is logically a paperjam, because of the unfinished duplex job
What I've already done:
1. Firmware update -->failed
2. Change the controller board -->failed
3. Change to PCL6/PCL5c/PS3 drivers -->failed
Any further ideas?
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