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  1. #21
    Technician
    Ricoh MPC305 - Yellow color missing - partial [SOLVED]

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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    I've had two of these machines with "Toner cartridge set error" now and both have been a pin bent on the BRB PCB ( toner detect pcb).
    I assume the new toner cartridge is replaced 'with force' and the centralising hole doesn't have time to work and it bends one of the pins on the side of the locating post on the PCB.

    Not quite a bad strip down as the toner hopper but close.

  2. #22
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Quote Originally Posted by Bantams View Post
    Its not a Bad machine just seems a Bad Batch to me..

    I wouldn't put it in the same shit list as the 1224
    They're an apocalyptic chunk of shit. Even Ricoh's helpdesk cringe when you ring in with a fault.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  3. #23
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Hi there!
    Sorry, my last message was crap (f...ing smart-phone). What i wnated to say is, there was a tech-workshop where they say: the problem with the right ph may also come fan mounted above the ph at the backside! Until now they donīt know anything about the paperexit-tray. Maybe this will be a neverending story like the MARTINI-fuser probs.
    Greetings...

  4. #24
    Technician
    Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    moonraker's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Had two more of these machines with "Tnr Cartrg Stng Err" this week.
    Neither had pin damage on the BRB pcb and both were fixed by changing the toner cartridge housing assy and the relevent toner hopper.

    Becoming less impressed with this model by the day

  5. #25
    Service Manager 5,000+ Posts
    Ricoh MPC305 - Yellow color missing - partial [SOLVED]

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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Just to add, ive seen the toner not set message a couple of times, both had bent pins, it is posible to bend the pin back without stripping the machine, i've invested in a 21" flat blade driver specificaly for this fault!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #26
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    All my problems with "Tnr Cartrg Stng Err" have vanished since we started putting colored stickers C-M-Y on both ends of the toner boxes. And I have 3 dozen in the field. I puke'd every time I got a call for that service error.....

  7. #27
    Service Manager 100+ Posts Moza's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    We've put quite a few of these box's out and they really are a piece of junk !!

    Ive had to replace 7 yellow coils and as you guys now that aint a two minute job. Ricoh still havent admitted there is a problem but what we have found is it seems to be on lower volume machines where the mylar in the coil unit sits on top of the toner and eventually bends then it doesn't move the toner down the coil. The only thing to do is replace the coil with the same mylar in so guaranteed to do it again.

    Ricoh have said they are working on a fix for the laser which might just be a modified exit cover but still waiting to see that one too !!

  8. #28
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Quote Originally Posted by copier tech View Post
    Just to add, ive seen the toner not set message a couple of times, both had bent pins, it is posible to bend the pin back without stripping the machine, i've invested in a 21" flat blade driver specificaly for this fault!
    Like this idea, could you please provide a picture of this elongated driver?

  9. #29
    Senior Tech 250+ Posts
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    I had a conversation with ricoh tec they think its heat from the fuser that makes the ylw toner in the coil clog this is only an idea
    but it would make sense we have had about 6/7 do this

  10. #30
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: Ricoh MPC305 - Yellow color missing - partial [SOLVED]

    Solution for the Partial missing toner as been released this week there's a new part number for the Exit Tray and a Seal for the side plate the part numbers are d1171313 and d1171064 the info is in the latest My Ricoh publications

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